Terms of Service

What Proof Is

Proof is a read-only analytics dashboard for local brick-and-mortar businesses. It connects to your Google Business Profile, Instagram account, and Shopify store — and surfaces trust signals, review activity, social growth, and revenue data in a single unified dashboard.

Proof is an independent product built and operated by Statsnapp Technologies, headquartered in Coimbatore, Tamil Nadu, India. We are not affiliated with, endorsed by, or officially connected to Google LLC, Meta Platforms Inc., or Shopify Inc.

Note on hardware: A physical PROOF Display device — designed to show reviews in-store — is currently under development. These terms apply to the web dashboard. Updated hardware-specific terms will be published when the device ships.

Integration Terms

Each connected platform has its own data access scope. Here is exactly what Proof reads from each integration, and what we never do.

Google Business Profile

OAuth 2.0 · Read-only · business.manage scope

What we readAggregate star rating, total review count, latest review text, reviewer display name. New review events are received via Google Cloud Pub/Sub.

How we use itDisplayed on your Proof dashboard in real time. When a new review is posted, Google publishes an event to our Cloud Pub/Sub topic — we then fetch only that review. We do not poll the API continuously.

RetentionReview text and reviewer name are not persisted after your dashboard session. Star rating and review count are retained while your account is active.

We neverWrite to your GBP, post or respond to reviews, edit your listing, or access any data beyond the fields listed above.

RevokeDisconnect at any time from your Proof dashboard or via Google Account → Security → Third-party access.

Instagram

Instagram Basic Display API · Read-only · Business account required

What we readFollower count, reach metrics (aggregate), post impressions (aggregate), profile visit count

How we use itDisplayed on your Proof dashboard as social growth signals — follower trends, reach over time, and engagement overview alongside your Google data.

RetentionAggregate metrics are retained to power trend charts. No individual post content, captions, media, or DMs are accessed or stored.

We neverPost on your behalf, read private messages, access follower identities, or store any media content from your account.

RevokeDisconnect from your Proof dashboard or via Instagram → Settings → Apps and Websites.

Shopify

Shopify Admin API · Read-only · Orders & Products scope

What we readDaily order count, total revenue (aggregate), product count, basic store name and currency

How we use itDisplayed as revenue impact signals on your Proof dashboard — to surface how your trust metrics (reviews, social growth) correlate with observed sales trends.

RetentionAggregate revenue totals and order counts are retained to power trend charts. No customer names, addresses, payment details, or individual order data are stored.

We neverCreate, edit, or delete orders or products, access customer personal data, process payments, or share your revenue data with any third party.

RevokeDisconnect from your Proof dashboard or via Shopify Admin → Apps → Proof → Delete.

Acceptable Use

—One business per account. Each Proof account may be connected to a single set of integrations (one GBP, one Instagram, one Shopify). Multi-location support is on the roadmap.
—Authorised owner only. You must be the verified owner or authorised manager of any platform you connect. Connecting a profile, page, or store you do not have rights to manage is a violation of these terms.
—No automated abuse. You may not use Proof or its integrations to scrape, clone, redistribute, or resell data from Google, Meta, or Shopify in bulk or in any form not intended by this service.
—Third-party platform compliance. Your use of each integration must also comply with Google's, Meta's, and Shopify's own terms of service. Proof does not grant rights beyond what each platform permits.

Data Accuracy

Proof displays data exactly as received from each connected platform's API. We apply no modifications, corrections, or editorial judgement to the data.

Important:We are not responsible for discrepancies, delays, or inaccuracies in data originating from Google's, Meta's, or Shopify's systems. If your review count, follower number, or revenue figure appears incorrect, the source of truth is the respective platform directly.

Service Availability

—Proof is provided on a best-effort basis during its current development phase. We do not guarantee any specific level of uptime or SLA.
—Downtime may occur due to changes in Google, Meta, or Shopify APIs, scheduled maintenance, or infrastructure issues.
—We will communicate planned downtime via email where possible.
—API changes by any connected platform may temporarily affect dashboard data until Proof is updated to reflect those changes.

Termination

Cancel anytime. No lock-in. Disconnect any integration from your Proof dashboard at any time. All platform-specific access is revoked immediately upon disconnection.

Data deletion. All data linked to your account is permanently deleted within 24 hours of account closure or upon written request to Founder@withproof.io.

Our right to terminate. We reserve the right to suspend accounts that violate these terms or the terms of any connected platform, with notice where practical.

Limitation of Liability

Proof is an informational dashboard. To the maximum extent permitted by applicable law:

—Statsnapp Technologies is not liable for any business decisions, losses, or outcomes resulting from use of — or reliance on — data displayed in Proof.
—Our total liability to you for any claim arising from your use of Proof is limited to the amount you paid us in the 3 months preceding the claim, or ₹500, whichever is greater.
—We are not liable for indirect, incidental, special, or consequential damages of any kind.
—We are not liable for any disruption to your connected platforms (Google, Instagram, Shopify) caused by changes to their own APIs or policies.

Third-Party Platforms

By connecting any integration, you acknowledge that your use of that platform's data is also subject to their own terms and privacy policies:

—Google Business Profile — subject to Google's Terms of Service and the Google Business Profile API Terms.
—Instagram — subject to Meta's Terms of Service and the Meta Platform Terms.
—Shopify — subject to Shopify's Terms of Service and the Shopify API Terms.

Governing Law

These terms are governed by and construed in accordance with the laws of Tamil Nadu, India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

These terms also operate in compliance with India's Digital Personal Data Protection (DPDP) Act, 2023 with respect to personal data handling.

Changes to These Terms

We will notify you by email before making material changes to these terms. Continued use of Proof after notification constitutes acceptance of the updated terms. For minor changes (typos, clarifications), we will update the "Last updated" date above without individual notification.